Office Professionals Workshop
- Description
- Curriculum
- Reviews
This workshop will assist participants to master the art of becoming a complete Office Professional whether you are a secretary, support staff, Personal Assistant etc. The training gives in-depth discussions on key performance areas like being ahead in all areas of your work, improving your
productivity through task, priority and time management, learning appropriate business communication styles in different situations, appropriate office conduct and much more.
The soft skills training will teach you how to develop the skills that can make the difference between a lacklustre career that tops out at middle
management versus one that lands you in the executive suite. Or to wherever you define career success. So many soft skills seem like common sense at first glance, but they are not commonly applied by most workers. This soft skills training course will give you an edge over your competitors. It will also make your job, your career and your life more rewarding and enjoyable.
WHAT YOU WILL LEARN
- Focus attention on a speaker
- Listen with great attention
- Understand spoken information delivered in the workplace
- Retain information delivered from clients, colleagues, customers and bosses
- Create better connections with everyone in the workplace
- Improve all work relationships
- Understand how to be a great communicator
- Become a stronger listener
- Appear professional to co-workers and bosses of all ages
- Avoid common career blunders that often end careers
- Manage expectations for bosses and colleagues
- Position yourself for promotions
- Make technology your asset, even if you are afraid of technology
- Avoid the Not My Job Syndrome
- Develop EQ to Match Your IQ
- Develop leadership qualities
What is the target audience?
- Administrative Assistants
- Executive Secretaries
- Personal Assistants
- Secretaries
- Office Managers
- Departmental Administrators
- Protocol Officers
- Office Administrators
- Personal Secretaries
- Support Staff
- Frontline Staff
- Anyone Working In An Office Environment